Location: Coral Gables, FL

Parking Director & Mobility Services Director

Salary: $116,913.94 - $181,216.36 Annually

Closing: 2/12/2024

Summary
The Parking and Mobility Services Director serves as a key member of the senior leadership team for the City with direct responsibility for the effective implementation of City-wide strategic and operating initiatives related to the parking system, EV infrastructure/operations, transit (including integration with MDC transit), mobility services, parking enforcement, streetscape (cleaning and maintenance) as well as other business district strategic and operating initiatives. The Director oversees the long-range planning function, operations, management, development, enhancement, and budgeting for the above functions that generate in excess of $20MM annually, transport 1.25 million transit riders annually, and support a thriving central business district. Director exercises strategic initiative and independent judgement to improve operations, boost customer satisfaction, enhance quality of life and support the city budget.

Job Duties and Responsibilities

• Directs, develops, and manages City-wide parking program that is consistent with the city's strategic management plan, goals, and standards. Pursues initiatives and strategies to ensure high quality service, customer satisfaction, professional standards, efficient operations, and management controls.
• Develops and manages annual revenue, operating and capital budgets for parking system, streetscape maintenance (BBB), trolley system, freebee (mobility services), parking enforcement, and EV support services.
• Develops and implements long-range and annual action plans to support the needs of a growing and progressive city related to parking, transit, mobility, sustainability, and quality of life initiatives that are consistent with the city master plan and goals.
• Directs, expands, and manages City-wide transit and mobility services to provide more efficient movement for resident's and commuters, mitigating congestion, improving quality of life, and providing support for businesses within the city.
• Defines, plans, budgets and direct customer services provided by contract staff including: FPI (security), LAZ (garage operator), BBB (streetscape contractor), MV Transportation (trolley drivers) and Freebee (point to point mobility) in a manner consistent with City strategic plans to improve service levels and support the continued growth of business within the city.
• Plans, budgets and directs parking enforcement and citation collections throughout the City to ensure compliance with parking regulations.
• Provides leadership in promoting and advocating for innovative and strategic change in parking, resource management, sustainability, and mobility (transportation) to improve efficiency, quality of life and customer service.
• Acts as liaison between the public advisory boards and City Administration. Attend and represent the Parking and Mobility Services Department as needed before public boards, commissions, or public meetings to ensure collaborative cooperation with other agencies, boards, authorities, organizations, commissions, elected bodies, and civic groups.
• Manages and develops qualified staff to ensure the development of a professional and courteous workforce to support the City's mission, values, goals, and objectives. This includes professional growth that allows staff to move into increasingly responsible positions and maintain standards through succession planning.
• Plans, budgets, and directs surveys, feasibility studies and master planning studies related to parking, resource management, transit, mobility, and transportation management to determine future developments and initiatives that support city-wide goals and the continued vitality of the city to improve quality of life.
• Ensures that residential and commercial developments presented to the city through the development review process meet transportation and parking requirements.
• Evaluates parking and transportation impacts of ongoing traffic and development conditions within the city and makes recommendations related to project approvals and right of way management.
• Investigates, supports and implements environmental initiatives that improve the long-term resiliency on viability of the city.
• Plans, develops, and manages EV charging infrastructure to support city fleet services as well as the infrastructure needed by residents and customers to support the conversion away from gas powered vehicles to EVs.
• Plans, budgets, and manages downtown initiatives, streetscape cleaning and maintenance program supported by the $0.50 surcharge added to on-street parking rates within the central business district. Funds are to be spent to keep the streetscape clean and improve the quality of life within the CBD.
• Reviews, selects, budgets, and implements enterprise management systems that ensure fiscal integrity, provide efficient operations, maintain management data, and communicate with City-wide systems for the management of garages, on-street parking, permits, transit, parking enforcement, environmental resources and mobility services including customer facing apps that enhance service.
• Pursues and participates in ongoing professional development to stay informed of technological advancements, trends in transportation, key industry developments, improvements in policies/procedures, and opportunities to move the City forward.
• Conforms to and abide by all regulations, policies, procedures work rules and instructions established by ordinance or otherwise established by the City.
• Complies with applicable safety rules and regulations.
• Performs other related tasks as directed.

Qualifications

• Bachelor’s degree or higher from an accredited college or university with major course work in administrative services, business management, transportation, public administration, or related field. Advanced degree is preferred.
• Minimum ten years progressively responsible administrative and managerial experience in a medium to large scale operations.
• Active member of regional and national parking and transit professional organizations that promote personal and professional development in the industry.
• This is a designated classification in the City’s Emergency Operations Plan and will require the employee occupying the position to work during critical incidents and/or declared emergencies. Completion of appropriate level of National Incident Management System (NIMS) training is mandatory within one-year of employment.
• Valid Florida Driver’s License.

How to Apply
Apply online at: https://www.governmentjobs.com/careers/coralgablesfl/jobs/4287865/parking-director-mobility-services-director