Location: Fresno, CA

Fresno Area Express (FAX) Mobile Fare Payments and Mobility-As-A-Service (Maas) Platform

Closing: 03/19/2024

Full RFP: https://pbsystem.planetbids.com/portal/14769/bo/bo-detail/114511

Description
The City of Fresno Transportation Department / Fresno Area Express (FAX) is seeking proposals from qualified vendors who can successfully implement a Mobility as a Service (MaaS) and Fare Payment-as-a-Service (FPaaS) solution that will allow transit passengers in Fresno to plan, pay, travel, and communicate as quickly, conveniently, and seamlessly as possible across a variety of transportation modes. In light of increasing passenger demand, FAX is seeking to build out a unified mobility platform (app) that provides account-based fare collection, contactless open loop mobile ticketing, smart card, and EMV functions. It would also include fare capping and cash apps for the unbanked or underbanked, accompanied by a robust multi-modal, multilingual, and accessible journey planning application that will provide passengers with comprehensive trip planning functions in real time. A marketing component is required. This RFP could result in the award of either one contract led by a prime consultant with one or more subcontractors, or one or more individual contracts with separate vendors. Because of the dynamic nature of digital mobility services, the fare payment platform will need to be scalable, having the ability to integrate with mobility services in the future. As a result, FAX acknowledges that “phasing” implementation will likely be required and is open to recommendations from vendors as to how to implement their product or service to yield the best results.

Proposal Conference
A proposal conference will be held at 1:30 p.m. on Tuesday, March 5, 2024. Join the meeting by going to https://fresno-gov.zoom.us/j/93456168622 or call1-669-900-9128, Meeting ID: 934 5616 8622. Prospective Proposers are encouraged to attend since City Staff will be present to answer any questions regarding the Specifications.

Services of an interpreter and additional accommodations can be made available. Requests for accommodations should be made at least five working days but no later than 48 hours prior to the scheduled meeting/event. Please contact the Buyer listed on the cover at 559-621-1153 or tamra.torrence@fresno.gov.

How to Apply
Apply online at: https://pbsystem.planetbids.com/portal/14769/bo/bo-detail/114511